What our customers say

Called at 1am with water coming through the kitchen ceiling. They talked me through shutting the main off while I was still on the phone, which stopped it getting worse, and had someone here before 3. The split was in a bathroom supply upstairs.

Our main line backed up into the basement on a Sunday. They cleared it from the cleanout and then put a camera down and showed me the roots at a joint about thirty feet out. Booked the repair for the following week with no pressure.

No hot water on a Tuesday morning. Turned out to be a heating element, not the whole tank like I'd assumed. Fixed in about an hour for a fraction of what I'd been braced for.

The kitchen sink had been clogging every couple of months for two years. This time they actually looked at why, found the trap arm was pitched wrong, and re-piped it. Hasn't blocked since.

Water bill nearly doubled and I couldn't find anything. They tracked it to a slab leak under the hallway with listening gear, cut a small square in the floor, and that was that.

Toilet had been running on and off for months and I kept ignoring it. Twenty minute visit, new fill valve and flapper, and the next bill dropped by more than the call cost.

They replaced our water heater the same day the old one let go. New shut-off, new connectors, proper discharge pipe, and they took the old tank with them.

We run a small restaurant and the floor drains were backing up mid-service. They came after close, jetted the grease line properly, and set us up on a schedule so it stopped happening.

Pipes froze in the garage wall during that cold snap. They thawed it without any flame, stayed while the water came back, and caught a split before it soaked the drywall.

Bought an older house and had them scope the sewer before closing. The camera found a bellied section and I renegotiated. Best money I spent on that purchase.

Pressure had been dropping for a year and I thought it was the town supply. It was the PRV. Replaced in an afternoon and the shower is a different experience.

Third plumber to look at a leak nobody could find. First one to actually locate it, behind the tub surround where the drain connection had failed.

Sump pump died during the spring melt. They had a replacement on the truck, sized it for the pit properly, and talked me through a battery backup without pushing it.

The quote I got was the number on the invoice, on a Saturday night call-out. That alone will keep me coming back.

Whole house repipe on a 1940s place with galvanized. They planned the route first, worked room by room, and we had water every night. Water is clear now for the first time.

Garbage disposal was humming and I was ready to buy a new one. It was jammed. He freed it, checked the trap, and charged me almost nothing.

Gas line for a new range. Sized, tested and signed off, and he explained exactly what he was checking and why.

Shower ran cold every time the toilet flushed. Turned out to be the pressure balance spool. Fixed through the access panel without touching a single tile.

Sewer line replacement under a driveway I really didn't want dug up. They pulled it through from two pits and the concrete never got touched.

Water heater was rumbling like a kettle. Flush, new anode, and it's been quiet for a year and a half. He said it had years left rather than trying to sell me a tank.

Called about a dripping faucet and mentioned three other little things while he was here. He did all four in one visit and it cost less than two separate call-outs.

Backflow test for our office building, including the paperwork filed with the water authority. One appointment, no chasing.

Basement smelled of sewage after heavy rain. They found a dry trap and a partially blocked main, sorted both, and explained what had actually been happening.

Hot water was running out halfway through a shower. Sediment and a failed lower element. Flushed and replaced, and it's back to normal.

Water line to the house was leaking under the lawn. They located it, replaced the run, and put in a new shut-off that actually works.

Two toilets, a faucet and a leaking outside tap in one morning. Tidy, polite, and the price was agreed before he started.