Emergency Plumbing in Highland Lake, NY

Emergency Plumbing in Highland Lake: what the job involves

When water is moving somewhere it should not be, the clock matters more than the quote. Our Highland Lake emergency line is answered by a dispatcher at 3am the same way it is at 3pm, and the first thing you get is help finding your main shut-off so the damage stops before a van even reaches the curb. Most emergency calls in Highland Lake come down to four things: a supply line that let go, a drain that backed up into the lowest fixture in the house, a water heater that split, or a fitting that froze and cracked over the winter.

We carry the parts that actually end the call on the truck: shark-bite and press fittings in the common residential sizes, wax rings, supply lines, fill valves, thermocouples, PRVs, and a sectional machine for a drain that will not wait until morning. If a repair needs a permit or a part nobody stocks at midnight, we make the leak safe, get water back to the rest of the house, and come back to finish it properly.

When to call us

• Water running behind a wall, ceiling or under the floor
• Sewage backing up into a tub, floor drain or basement
• No water at any fixture in the building
• Smell of gas near a water heater, boiler or gas range

Highland Lake and the area around it

Many homes in Highland Lake were plumbed before anyone put shut-off valves at every fixture, so a small repair means turning off the whole house. When we are already under a sink or behind a toilet we will usually suggest fitting a stop valve while access is open - it costs very little then and it saves an emergency later.

Every job in Highland Lake starts with a diagnosis and a price. You approve the number before any work starts, and that includes nights, weekends and holidays. If we find something else once the wall is open, work stops and we talk to you before it carries on.