Emergency Plumbing in New Baltimore, NY

Emergency Plumbing in New Baltimore: what the job involves

When water is moving somewhere it should not be, the clock matters more than the quote. Our New Baltimore emergency line is answered by a dispatcher at 3am the same way it is at 3pm, and the first thing you get is help finding your main shut-off so the damage stops before a van even reaches the curb. Most emergency calls in New Baltimore come down to four things: a supply line that let go, a drain that backed up into the lowest fixture in the house, a water heater that split, or a fitting that froze and cracked over the winter.

We carry the parts that actually end the call on the truck: shark-bite and press fittings in the common residential sizes, wax rings, supply lines, fill valves, thermocouples, PRVs, and a sectional machine for a drain that will not wait until morning. If a repair needs a permit or a part nobody stocks at midnight, we make the leak safe, get water back to the rest of the house, and come back to finish it properly.

When to call us

• Water running behind a wall, ceiling or under the floor
• Sewage backing up into a tub, floor drain or basement
• No water at any fixture in the building
• Smell of gas near a water heater, boiler or gas range

New Baltimore and the area around it

Winter is what makes plumbing in New Baltimore different from plumbing almost anywhere warmer. Every January we are thawing lines in crawl spaces, garages and exterior walls, and repairing the splits that open up as they thaw. If a run in your house has frozen once, it will freeze again until the cold air feeding it is dealt with, and we would rather fix that than come back.

We would rather talk you out of work you do not need. If a water heater has a dead element and a sound tank, that is a repair, not a replacement. If a drain has been cabled three times in two years, cleaning it again is not the answer and we will say so.