Emergency Plumbing in Rexford, NY

Emergency Plumbing in Rexford: what the job involves

When water is moving somewhere it should not be, the clock matters more than the quote. Our Rexford emergency line is answered by a dispatcher at 3am the same way it is at 3pm, and the first thing you get is help finding your main shut-off so the damage stops before a van even reaches the curb. Most emergency calls in Rexford come down to four things: a supply line that let go, a drain that backed up into the lowest fixture in the house, a water heater that split, or a fitting that froze and cracked over the winter.

We carry the parts that actually end the call on the truck: shark-bite and press fittings in the common residential sizes, wax rings, supply lines, fill valves, thermocouples, PRVs, and a sectional machine for a drain that will not wait until morning. If a repair needs a permit or a part nobody stocks at midnight, we make the leak safe, get water back to the rest of the house, and come back to finish it properly.

When to call us

• Water running behind a wall, ceiling or under the floor
• Sewage backing up into a tub, floor drain or basement
• No water at any fixture in the building
• Smell of gas near a water heater, boiler or gas range

Rexford and the area around it

Basements in and around Rexford take water in a heavy spring, and the two systems standing between you and a flooded floor are the sump pump and the sewer lateral. Both fail silently and both fail at the worst possible moment. Testing a pump properly takes ten minutes and it is worth doing before the melt, not during it.

Every job in Rexford starts with a diagnosis and a price. You approve the number before any work starts, and that includes nights, weekends and holidays. If we find something else once the wall is open, work stops and we talk to you before it carries on.